December 14, 2023
Managing a dental practice comes with its challenges. Even if you excel in delivering the expected quality of care to your patients, it's quite common to become engrossed in the day-to-day functions of your practice, inadvertently overlooking a crucial aspect of a thriving dental office: revenue.
For a dental practice, growth can either help you grow your patient base and serve them better or it can make it possible to open new branches. Either way, these are admirable goals. One big question is, how do you grow your practice while increasing profits at the same time?
This article can guide you on how to go about this by providing some essential tips for dental practice growth.
1. Invest in Resources That Help You Grow
The foundations you lay for your dental practice will influence how you grow. Growing with a solid base of patients is great but you need a strategic plan to help you sustain the growth.
You need additional resources to handle the expanding dental practice. Start by identifying deficiencies at your practice to determine your needs. This is where you need additional resources to help you grow.
Also consider automating some tasks. A good place to start is with a process called revenue cycle management. Revenue cycle management services can streamline the process of insurance eligibility verification, patient scheduling and documentation, and claims scrubbing and submission. Automated patient billing also helps save time and money while contributing to your bottom line.
2. Optimize Your Revenue Processes
Processes at any dental practice work like a chain. If a link happens to break within the chain, the entire sequence will cease to function. Should there be a vulnerability in your revenue process, it's probable that you're not capturing all the funds you rightfully should.
Losing revenue will slow down your growth and push you out of business at the very worst. However, collecting all your earnings is challenging because revenue processes like insurance verification, patient billing, and claims management are complicated and time consuming.
You need an expert or software tool to help you optimize revenue. As mentioned before, you can optimize your revenue and collect every dollar you make by investing in a revenue cycle management service.
3. Plan Your Appointments
Having a filled schedule means you generate more money. You can only keep your revenue flowing if you have a full calendar. Adopt a proactive approach by scheduling patients for their next appointment when they check out of their current appointment.
If you have patients with unscheduled treatments, make a point of following up and fitting an appointment into your calendar. Also have a strategy that helps you prevent cancellations. You could use automated technology to confirm appointments several times and reschedule patients immediately if they need to reschedule.
4. Grow Your Online Presence
Your primary role is that of a business proprietor, and the dentistry aspect comes second. The growth of any business hinges on a robust marketing approach. When individuals seek a new dentist, Google is often their go-to, navigating through the initial websites they encounter. If your website hasn't seen recent updates, it may lack the appeal your audience seeks, especially in comparison to your rivals.
Make sure you have an updated website that is user-friendly and helps with tasks such as online scheduling. Also maintain an active presence on social media. If you have a Google My Business listing, make sure it’s up to date with accurate addresses, operating hours, and more. Patients can leave reviews on your Google listing which can help bring new patients.
5. Create an Enjoyable Atmosphere for Your Patients
Many patients feel anxious when they visit a dentist. It is your responsibility to make them comfortable and provide a positive experience. Investing in building an environment where your patients enjoy is key to growing your practice.
Make sure you have a happy and well balanced team across the administrative and clinical team members. Also provide a smooth check-in and check-out process for all your patients.
Additionally, you need a spacious office where you can add a waiting area with modern furniture, décor, and technology. However, make sure that patients don’t have to wait for long before they are attended to.
Your dental practice needs support to keep growing as a business. With the right tools, environment, and personnel, this should not be hard to guarantee. You can focus on providing quality services that help increase your revenue knowing every other aspect of your business is covered.