If you’re a dentist struggling to get more Google reviews, you’re not alone. Maybe you’ve tried adding a QR code at the front desk or sending automated review requests — only to see minimal results.
The good news? You don’t need expensive software or complicated systems. You just need a clear, consistent process.
Here’s exactly how to collect more Google reviews from your dental patients — in a way that feels natural, gets results, and builds trust online.
Step 1: Ask at the Right Time
Timing is everything. Don’t wait until a patient is rushing out the door.
The best time to ask for a review is right after a positive treatment moment — when the patient is relaxed and happy. Common examples:
After a successful hygiene appointment
After a cosmetic procedure with visible results
Right after the patient expresses gratitude
This is when they’re most receptive — and most likely to leave a review.
Step 2: Decide Who Should Ask
The person who makes the ask matters. A request from the dentist may feel more personal, while hygienists or front desk staff may be better positioned to ask consistently.
Here’s a simple breakdown:
Dentist: Ask after major treatments or smile transformations.
Hygienist: Ask at the end of cleanings when patients feel refreshed.
Front Desk: Ask at checkout after confirming a good experience.
To ensure consistency, assign someone on the team to act as the "review manager", the person who makes sure the process is followed daily.
Step 3: Use a Simple Script
Don’t wing it. Use short, friendly scripts that feel personal and sincere.
Example for the dentist:
“I’m so glad you’re happy with the results today! If you have a moment, would you be open to leaving us a quick Google review? It really helps other patients find us, and we’d really appreciate it.”
Example for the front desk:
“That’s great to hear! If you’re open to it, I’d love to text you a link so you can leave us a quick review on Google. It only takes a minute, and it really helps others choose our office.”
Scripts like these make the process comfortable for both staff and patients.
Step 4: Send the Link Immediately
The faster you send the review link, the more likely the patient is to follow through.
Before they leave the office, text or email them a direct link to your Google review page. Make it as easy as possible — no extra steps.
How to create your review link:
Google your practice name.
Click “Write a review.”
Copy the full URL from your browser.
Shorten it using a free tool like Bit.ly.
Save the link in your system so your team can access it anytime.
No one wants to search for your profile later. The easier you make it, the more reviews you’ll get.
Step 5: Track Progress as a Team
To build momentum, make reviews part of your team’s weekly goals.
Use a whiteboard or simple spreadsheet to track how many reviews you’ve received.
Set a goal (e.g., 5 new reviews per week).
Celebrate small wins — lunch for the team, a gift card draw, or shoutouts at team meetings.
When review collection becomes a habit, results follow.
Bonus Tips
Don’t rely on automation alone. Follow-up texts are useful, but nothing beats a personal ask.
Never offer rewards to patients in exchange for reviews — it’s against Google’s policies.
Respond to every review. A short “thank you” goes a long way. Thoughtful responses to negative reviews also show you care.
Keep it fresh. Google favors recent reviews. Aim for a steady stream — not a big burst every 6 months.
The Bottom Line
Google reviews play a huge role in how new patients find and choose your dental practice. They influence your rankings on Google Maps, shape your online reputation, and build trust before a patient ever walks through your door.
The most effective way to grow your Google reviews? Make it part of your daily routine:
- Ask at the right time
- Have the right person ask
- Use a short, personal script
- Send the review link instantly
- Track your results and keep improving
This isn’t about working harder — just smarter. Stick to this system, and your reviews will grow week after week — no gimmicks required.
Copyright © 2024 | DentaGama | All rights reserved